Nacelle vs. Salesforce Commerce Cloud

Nacelle was founded in 2019

No. Nacelle is ideal for mid-market and enterprise merchants only.

Not at all. In fact, many merchants find that pairing Nacelle with a CMS offers a far superior workflow compared to alternatives like Salesforce Business Manager. This combination enhances user experience significantly. Additionally, Genesis, our AI-powered personalization tool, further simplifies the management of the shopping experience for marketers. It's not just about ease of use; it's about smarter, more efficient workflows.

Nacelle is built specifically for and only for headless shopping experiences. Unlike most commerce platforms designed nearly two decades ago, Nacelle only runs in a headless environment.

Nacelle takes a different approach than the typical app store model, which is more suited for small-scale experimentation. Larger merchants, our primary clients, require stable, long-term solutions, not frequent vendor changes.

Yes, Nacelle is SOC 2 and GDPR compliant. Here you can access a full description of Nacelle’s platform security, GDPR data policy, privacy policy.

Merchants who move from Salesforce Commerce Cloud to Nacelle can expect an estimated 37% conversion rate boost. Merchants on other high-converting platforms like Shopify, can expect an estimated 28% increase in conversion rates when moving to Nacelle.

Yes, Nacelle is a venture-backed company with over $70 million raised from prominent institutional investors including Tiger Global, Index Ventures and iNovia.

Nacelle has an uptime of 99.99%

Yes, Nacelle offers Service Level Agreements (SLAs) tailored to meet various business needs, including a premium tier that guarantees 99.99% uptime. Our SLAs are designed to provide assurance and reliability, ensuring that your e-commerce operations run smoothly and efficiently with minimal downtime.

Absolutely. Nacelle not only matches but often exceeds the reliability of other platforms, including Salesforce Commerce Cloud. Our superior uptime record is a testament to this. We are so confident in our platform's reliability that we offer Service Level Agreements (SLAs) as a commitment to our performance standards.

Not at all. Nacelle offers powerful GraphQL and REST APIs that support all modern commerce applications, making integrations straightforward. Our merchants enjoy dependable connections with a wide range of vendors, including ESPs, OMS, CMS, PIMs, and more, covering everything from search and personalization to customer support, reviews, subscriptions, POS, and social media integrations.

Not at all. Opting for Nacelle doesn't mean you'll need more vendor contracts than you would with Shopify. In fact, Nacelle is designed to integrate efficiently with existing systems like your ERP, thereby streamlining your backend services. Our aim is to work effectively with your current systems, reducing the necessity for extra vendors and simplifying the overall management of your e-commerce operations.

Yes, Nacelle integrates with Salesforce Commerce Cloud. 

While we are always happy to work with the SI partner of your choice, we also provide a full implementation and launch team.

Nacelle blends managed services with customization. We handle complex backend tasks, freeing you to customize where it benefits your brand most. This approach ensures efficient operation without imposing unnecessary custom work, allowing you to focus on what sets your brand apart.

No. Nacelle's ingestion engine is technology-agnostic, capable of extracting data from any system, including popular legacy solutions such as Magento, Shopify, Salesforce Commerce Cloud, and others. Nacelle integrates with your existing technology, keeping business operations stable and avoiding the need for data migration to a new platform.

Yes, Nacelle can include credits that can be used for world-class Cloudflare hosting.

Typical implementation time for a merchant is 3-4 months. 

Nacelle offers a transparent pricing structure and does not require you to estimate forward sales to get competitive rates. This leads to a lower total cost of ownership. With Nacelle, you get higher conversion rates while saving on long-term costs.

Nacelle's innovation is driven by a combination of factors. Our focus on larger merchants allows us to move swiftly and adaptively, tailoring our technology to sophisticated, evolving business needs. Being built in 2019 gives us a substantial technological advantage over platforms like Shopify, which originated in 2006. 
Moreover, our CEO's technical background as an engineer ensures that innovation is at the forefront of our strategy. A significant portion of our capital is invested in R&D and Customer Success, ensuring that we not only innovate but also effectively implement and support these advancements.

One of Nacelle's key offerings for business expansion is Genesis, our AI-powered personalization tool. Genesis enables marketing teams to build tailored content and shopping flows efficiently and quickly. It's designed to help you deeply engage customers and shoppers without hiring an enormous team.

Headless commerce solutions vary significantly, and Nacelle stands out from Salesforce's Composable Storefront. While Composable Storefront and PWA Kit are front-end React framework, Nacelle is a robust data orchestration platform optimized for headless commerce. Many Nacelle users prefer pairing it with extensive open-source front-ends like React Next or Vue Next, as opposed to Salesforce's smaller, proprietary Composable Storefront system. 
Moreover, Nacelle offers a powerful GraphQL API that enables fetching both product and content data in a single query – a feature not as robust as Composable Storefront. This makes Nacelle more flexible and efficient, particularly for businesses seeking a comprehensive, adaptable headless commerce solution.

A composable solution, like Nacelle, offers flexibility and scalability that all-in-one solutions often lack. It provides the option to integrate best-of-breed services that specifically address your business's unique needs. This means you're not limited to the capabilities of a single provider. 
Instead, you can select the most effective tools for each function, ensuring optimal performance and adaptability. Composable solutions also facilitate easier updates and adaptations to emerging technologies, keeping your business agile and ahead in a rapidly evolving market.

Headless commerce is a strategic game-changer, not just a buzzword. It separates front-end and back-end operations, offering unparalleled flexibility. This leads to much faster page load speeds and significantly reduced bounce rates, enhancing user experience. 

The result? Substantially higher conversion rates. By adopting headless commerce, businesses can rapidly adapt to market trends and offer personalized, responsive shopping experiences, critical for driving growth in a competitive digital marketplace.